Question 1

How do I check in and check out?

Accepted Answer

We offer self check-in with a secure lockbox or smart lock. You will receive detailed instructions before your arrival. Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request.

Question 2

Is parking available near the apartments?

Accepted Answer

Our apartments are located on a pedestrian street in the Old Town, so there is no parking directly at the property. However, several parking garages are just a short walk away (2-5 minutes). We will provide you with detailed parking information before your arrival.

Question 3

What is included in the booking?

Accepted Answer

All bookings include fresh linens, towels, toiletries, fully equipped kitchen, WiFi, Smart TV, and access to all amenities listed on the property page. Our sauna apartment includes private infrared sauna access.

Question 4

How do I book directly and why should I?

Accepted Answer

You can book directly through our website using the booking form on each property page. Booking direct guarantees you the best price, direct communication with your hosts, flexible arrangements, and personalized local recommendations.

Question 5

What is your cancellation policy?

Accepted Answer

We offer flexible cancellation. Cancel up to 7 days before check-in for a full refund. Cancellations within 7 days may be eligible for partial refund or date changes depending on circumstances. Contact us directly for any special situations.

Question 6

Can you recommend restaurants and activities in Linz?

Accepted Answer

Absolutely! As locals, we love sharing our favorite spots. You will find a curated guide in each apartment with our top restaurant picks, hidden gems, and must-see attractions. We are also happy to provide personalized recommendations based on your interests.